Changelog

You can now filter traces based on track events, and view them in the conversation messages UI! 🎉

• Track Events Logging: Easily log track events within conversation traces to monitor user interactions such as clicking the subscribe button.

• Advanced Filtering: Apply filters based on track events, conversation length, user tags, and more to refine your trace search.

• Enhanced Visibility: See each track event with associated properties directly within the conversation messages.

This update empowers you with greater insight and control over user interactions, making it easier to analyze and optimize your engagement strategies.

You can now add notes to conversation traces, and view them on the traces page! 🎉

Keep track of important details, context, or follow-ups directly within the conversation trace. This new feature allows you to:

• Add Notes: Easily annotate conversation traces with key information.

• View Notes: Quickly reference notes in the traces page to maintain context over time.

• Enhanced Organization: Use notes to categorize and prioritize conversations for better workflow management.

This update aims to improve your efficiency and ensure you have all the relevant information at your fingertips. Enjoy a more streamlined and organized approach to managing your conversations!

Additional Changes

• You can now select between local timezone and UTC timezone when viewing the hourly active hours insight in the Daily Active Users report.

You can now use Weavel to log & analyze message metadatas! 🎉

• We added a public API so you can log message metadatas - /capture/trace_data/metadata

• We added an action card Log message metadata to Weavel's Botpress integration. (See more here)

Use cases

• You have a RAG chatbot uses multiple tiers of fallback algorithms to generate answers to a user's question, and want to visualize the ratio of each tier's usage in all generated messages.

• Your RAG chatbot generates an answer, and you ask users for a feedback score for the answer. You can log the score to the answer's metadata, then visualize the score distribution on Weavel.

You can view an example report built on top of message metadata on Weavel! Navigate to AI Therapist Demo project > Chat Feedback Trends report to check it out.

We're excited to publish our first product update - we've been continuously improving our dashboard over the past few weeks. 🎉

Traces page update

• You can now export all conversation traces for a selected period in .jsonl format.

  

• You can export all messages for a specific conversation as a PDF document.

  

• You can add tags to conversation traces, and filter traces based on tags. (Read more)

  

Report updates

• Daily Active Users report

  

  • A swarm plot that displays hourly user activation (UTC) is added. With this chart, you can view when your users interact with the chatbot the most.

• Event Trends report

  

  • A conversation trace drawer is added to the pie chart. Now you can view the traces for each topic by clicking on each slice of the pie chart.

• User Journeys report

  

  • We unified the node colors of the sankey chart for each semantic event - it makes the user journeys much easier to understand.

  • A conversation trace drawer is also added to the sankey chart. You can view traces of each specific path by clicking on the path.

(Added) People page & user overview page

• You can now view all users that interacted with your bot on the People tab.

• You can view activity analysis and conversations for each specific user.

Other Improvements

• We (finally) added a Delete button for projects, reports, traces, and users.

• A cost/usage overview for the current billing cycle is added to the Settings > Plan & Billing tab.

• We added a publicly available demo project (AI Therapist Demo) - you can now view what our reports will look like for your project over time.

• We added a Support page. On a separate note, we're constantly having multiple video calls with our customers, and we have multiple slack channels dedicated to some of our customers - feel free to reach out 🙌

Bug fixes

• We fixed a fatal page crashing bug in some report configuration drawers.

• We fixed some Botpress data import errors for a large time range.

• We fixed some errors in Stripe usage meter checking logic.

• We fixed a temporary bug in Stripe subscription handling logic.

Starting today, we’re going to roll out product updates every week! Stay tuned 👀