We're excited to publish our first product update - we've been continuously improving our dashboard over the past few weeks. 🎉

Traces page update

• You can now export all conversation traces for a selected period in .jsonl format.

  

• You can export all messages for a specific conversation as a PDF document.

  

• You can add tags to conversation traces, and filter traces based on tags. (Read more)

  

Report updates

• Daily Active Users report

  

  • A swarm plot that displays hourly user activation (UTC) is added. With this chart, you can view when your users interact with the chatbot the most.

• Event Trends report

  

  • A conversation trace drawer is added to the pie chart. Now you can view the traces for each topic by clicking on each slice of the pie chart.

• User Journeys report

  

  • We unified the node colors of the sankey chart for each semantic event - it makes the user journeys much easier to understand.

  • A conversation trace drawer is also added to the sankey chart. You can view traces of each specific path by clicking on the path.

(Added) People page & user overview page

• You can now view all users that interacted with your bot on the People tab.

• You can view activity analysis and conversations for each specific user.

Other Improvements

• We (finally) added a Delete button for projects, reports, traces, and users.

• A cost/usage overview for the current billing cycle is added to the Settings > Plan & Billing tab.

• We added a publicly available demo project (AI Therapist Demo) - you can now view what our reports will look like for your project over time.

• We added a Support page. On a separate note, we're constantly having multiple video calls with our customers, and we have multiple slack channels dedicated to some of our customers - feel free to reach out 🙌

Bug fixes

• We fixed a fatal page crashing bug in some report configuration drawers.

• We fixed some Botpress data import errors for a large time range.

• We fixed some errors in Stripe usage meter checking logic.

• We fixed a temporary bug in Stripe subscription handling logic.

Starting today, we’re going to roll out product updates every week! Stay tuned 👀